We keep it simple: we collect as little as possible and never sell your data.
ViseVault LLC ("ViseVault," "we," "us," or "our") operates the ViseVault mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
We are committed to protecting your privacy. Our App is designed to work primarily with locally stored data, and we collect only what is necessary to provide our service.
When you download and use ViseVault, we may collect certain information automatically, including:
This information is collected to improve the App's performance and stability. It does not identify you personally.
To find and fix crashes, we use Sentry, a third-party error-monitoring service. When the App crashes or hits an error, Sentry receives a report of what went wrong: the technical details of the error, your device model and operating system version, and the App version. These reports are not linked to your identity: they do not include your name, email address, or account, and Sentry is set not to store IP addresses. They are used only to diagnose and fix problems in the App.
ViseVault offers an in-app subscription managed entirely through the Apple App Store and Google Play. We do not collect or store your payment information. Apple and Google process all transactions and provide us only with confirmation of a valid subscription status — not your name, payment method, or billing details. For information about their data practices, please review Apple's Privacy Policy and Google's Privacy Policy.
To verify and manage subscription status across your devices, we use RevenueCat, a third-party subscription-management service. RevenueCat receives a randomly generated app user identifier along with limited device and purchase information (such as your subscription's product identifier, purchase and renewal dates, and country). This is used solely to validate your subscription and unlock membership features. RevenueCat does not receive your name, email address, or payment method.
The first time you open ViseVault, a private, randomly generated anonymous identifier is created automatically for subscription management. It contains nothing that identifies you personally, and no app data leaves your device while you use the App without signing in. If you choose to sign in with Apple, we store the email address associated with that account and use it only to sign you in, to enable cloud backup & sync (see Data Storage & Sync below), and to respond when you contact support.
If you contact us for support via email, we will receive your email address and any information you include in your message. This information is used solely to respond to your inquiry.
We use the information we collect to:
ViseVault's pattern library ships inside the App and never leaves your device.
Your personal data — favorites, fly boxes, tying journal, bench materials, shop list, and preferences — is stored on your device. If you sign in with Apple, it is additionally synced to our cloud database (Google Firebase) so it survives reinstalls and can follow you to a new phone. Without signing in, this data stays on your device only. Firebase processes synced data on our behalf; see Firebase's privacy documentation.
You can sign out or delete your account at any time from Preferences in the App.
We do not sell, trade, rent, or otherwise transfer your personal information to third parties. We may share information only in the following circumstances:
ViseVault is not directed at children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us at support@visevault.com and we will promptly delete that information.
Synced app data is retained for as long as your account exists; deleting your account from Preferences removes it from our servers immediately. We retain any support correspondence and diagnostic data only for as long as necessary to fulfill the purposes described in this policy or as required by law. You may also request deletion of any personal data we hold by contacting us at support@visevault.com.
Depending on your location, you may have certain rights regarding your personal information, including the right to access, correct, or delete personal data we hold about you. To exercise any of these rights, please contact us using the information below.
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Because we do not sell personal information, many CCPA provisions do not apply; however, you are welcome to contact us with any privacy-related questions.
Many patterns include a tying video hosted on YouTube. Nothing is loaded from YouTube until you tap "Watch Tying Video." When you do, the video plays in an embedded YouTube player served directly by YouTube, a Google service, or opens in an in-app browser if its owner has turned off embedding. The embedded player runs inside a small open-source web page hosted on GitHub, so GitHub also receives the request that loads it, including your IP address; see GitHub's Privacy Statement. YouTube may then collect information such as your IP address, device details and viewing activity, and may set cookies, under Google's Privacy Policy. We do not receive any of this information.
The App may also link to other third-party websites or services. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies.
We implement appropriate technical and organizational measures to protect the information we hold. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of the App after any changes constitutes your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: